WhatsApp Chatbot Pricing Malaysia | Polaris
Pricing
Simple, Transparent Pricing
Choose the plan that best fits your growing business.
Founding offer: RM 1,500 setup fee waived for the first 20 businesses
MonthlyAnnually15% OFF
Starter
Perfect for growing local businesses.
RM 934RM 1099/mo
save RM 1980/yr
Setup included — RM 1,500 waived
- 1,500 AI Replies/mo (~50/day)
- WhatsApp Only
- One-Time Website Scan
- Text Intelligence
- Smart Team Handoff
- Multilingual (EN/BM/ZH)
- Always-On 24/7 AI
Most Popular
Pro
For busy companies with high message volume.
RM 1954RM 2299/mo
save RM 4140/yr
Setup included — RM 1,500 waived
- 8,000 AI Replies/mo (~267/day)
- WhatsApp, Instagram & Messenger
- Comment-to-DM Automation
- Daily Website Auto-Sync
- Vision (Reads Text in Images)
- Contextual Enrichment
- Business Hours Awareness
Ultra
For high-volume businesses and franchise networks.
RM 3909RM 4599/mo
save RM 8280/yr
Setup included — RM 1,500 waived
Everything in Pro, plus:
- 20,000 AI Replies/mo (~667/day)
- Custom Software Integrations
- Custom Routing Logic
- Dedicated Account Manager
- Priority Onboarding & Support
✓ Cancel anytime✓ No lock-in contracts✓ Monthly rolling billing
✓ No BYOK✓ No separate billings for AI cost & chatbot✓ 100% transparent pricing, zero hidden fees
Tax tip: Polaris is a B2B software service — your subscription is a 100% tax-deductible operational expense (OPEX). It lowers your corporate tax at year-end, making the effective cost meaningfully lower than hiring a human for the same role (no EPF, SOCSO, or HRDC levy on top).
Looking for a more customised solution? Contact us for a consultation →
Compare Features
A detailed breakdown of our capabilities.
← Swipe to compare →
| Feature | Starter | Pro | Ultra |
|---|---|---|---|
| AI Replies/mo | 1,500 (~50/day) | 8,000 (~267/day) | 20,000 (~667/day) |
| Channels | WhatsApp only | WhatsApp, Instagram & Messenger | WhatsApp, Instagram & Messenger |
| Comment-to-DM | Auto-turns public comments into DMs | Auto-turns public comments into DMs | |
| Website Learning | One-time scan | Daily auto-sync | Daily auto-sync |
| Vision Intelligence | Reads text in images & catalogs | Reads text in images & catalogs | |
| Contextual Enrichment | Understands nuance, reduces misunderstandings | Understands nuance, reduces misunderstandings | |
| Business Hours Awareness | Timezone-aware, adapts tone after hours | Timezone-aware, adapts tone after hours | |
| Brand Voice | Standard AI | Fully customizable | Fully customizable |
| Custom Integrations | CRM, ERP, custom software | ||
| Custom Routing Logic | Advanced conversation flows | ||
| Account Manager | Dedicated point of contact | ||
| Done-For-You Setup | Included | Included | Priority setup |
✓ Cancel anytime ✓ No lock-in contracts ✓ Monthly rolling billing ✓ Setup fee waived for first 20 clients
✓ No BYOK ✓ No separate billings for AI cost & chatbot ✓ 100% transparent pricing, zero hidden fees
Looking for a more customised solution? Contact us for a consultation →