24/7 Customer Service on WhatsApp, Facebook, Instagram, Telegram, and Email Without Hiring Anyone.
It answers every customer question and books every appointment, day or night. No tech skills needed.
Answers questions and books appointments for you.
Fast to set up and reliable around the clock.
Knows Your Business
Feed it your PDFs, prices and policies. It answers like your best salesperson.
One Inbox For Your Team
WhatsApp, Facebook and Instagram in one dashboard. No more shared phones.
Smart Handoff To Your Team
AI handles the routine. Real buyers and tricky questions go straight to your staff.
We Set It All Up
No builder to learn. Send us your info; we build, test and launch it for you.
Books Appointments For You
Customers pick a time in chat and it's confirmed instantly. Multi-branch ready, with self-serve reschedule.
The actual product, not a mockup
Real screens from inside Polaris. Tap through to see how it handles your customers.
Your whole team in one shared inbox
WhatsApp, Instagram and Messenger all land in one inbox. The AI replies first. When a chat needs a person, it gets tagged and handed straight to your team, so nothing slips through.
- WhatsApp, Instagram & Messenger together
- AI-first, human takes over anytime
- bot-handling / human-handling labels
Every conversation, answered.
From signup to live in one day.
We handle the technical setup so you don't have to.
Send Us Your Info
You upload your company PDFs, product lists, and policies to our secure Malaysian portal.
We Build Your AI
We train the AI on your info, set the rules, match your brand voice, and connect WhatsApp.
Live and Replying
One tidy inbox that answers questions, books appointments, and passes your best leads to your team.
Made for how Malaysian SMEs work.
Plugs into your chat apps, keeps data PDPA-safe, and the founder answers you himself.
Easy Connections.
Connect WhatsApp, Messenger, and Instagram in a few clicks. Customers can even book from the same chat.
You Own Your Data. Period.
Your data stays private, encrypted in storage and transit, and fully PDPA compliant.
- End-to-end data encryption
- Strict PDPA compliance
- AI trained exclusively on your business data
"Built out of frustration. Made to save you time."
We built Polaris to fix headaches we faced ourselves: support that's automatic, smooth, and affordable.
Read the Polaris story →A fair deal for our first clients.
We're just starting out, so our first clients get extra perks.
“We needed a clean, professional website for uec.my, and the Polaris team delivered exactly what we wanted. They were easy to work with, and the site looks great. We're already discussing getting their chatbot next.”
We keep improving your bot for you, ongoing.
Your early rate stays, even as prices rise.
We waive the RM 1,500 setup fee for early clients.
All we ask in return is your honest review once it's running, good or bad. That's the deal.
Book a free consultationFree consultation. No commitment required.
Simple, Transparent Pricing
Choose the plan that best fits your growing business.
Starter
Perfect for growing local businesses on WhatsApp.
- 1,500 AI Replies/mo
- WhatsApp Only
- One-Time Website Scan
- Appointment Booking
- Fully Customizable Brand Voice
Pro
For busy companies across every chat channel.
- 5,000 AI Replies/mo
- WhatsApp, Instagram, Messenger & Telegram
- Daily Website Auto-Sync
- Broadcasts & Campaigns
- Product Catalog + AI Recommendations
Ultra
For high-volume businesses and franchise networks.
- 15,000 AI Replies/mo
- Custom Software Integrations (CRM/ERP)
- Dedicated Account Manager
- Priority Onboarding & Support
Tax tip: Polaris is a B2B software service, so your subscription is a 100% tax-deductible business expense (OPEX). It lowers your company tax at year-end, which makes the real cost a lot lower than hiring a person for the same role (no EPF, SOCSO, or HRDC levy on top).
Looking for a more customised solution? Contact us for a consultation →
Don't have a website yet?
Get a professional site with your chatbot built in, from RM300/mo.
Everything you might ask.
Quick answers about setting up Polaris.
How long does it take to go live?
Do I need technical knowledge to use this?
What if the AI doesn't know the answer?
Are there any hidden API costs or BYOK?
Latest Insights
Updates, guides, and thoughts on AI automation.
AI Chatbot for Braces & Invisalign Consultations
An Invisalign consultation chatbot answers cost, duration, and payment questions 24/7, then books the initial assessment. Here is how orthodontic clinics in Malaysia use it.
Running a Business on Maternity Leave? Automate DMs
A chatbot for business owners on maternity leave handles WhatsApp bookings, FAQ, and lead capture 24/7 so the business keeps running while you care for your newborn.
AI Chatbot for Melaka Businesses
Melaka SMEs handling tourist and local enquiries in BM, English, and Mandarin can use an AI chatbot to reply 24/7, book appointments, and capture leads from WhatsApp and Instagram.
Get Started
Stop Losing Customers to Slow Replies.
Let Polaris answer questions and book appointments around the clock, live today.
All-inclusive pricing. No BYOK, no hidden AI costs, no surprise fees.